Systematisation is the most effective way to increase your business’s performance and create sustainable growth. Incorporating processes into your business gives everyone a clear understanding about what they must do, allowing them step out from tactical and managerial positions and deliver real outcomes, while holding themselves responsible. This requires a system that lets you document the ‘rules of your company’, so that routine tasks can take care of themselves and free up time to focus on the important work. This is the goal of a company management system.
The goal of a company management system is to formulate a set of policies, procedures and guidelines to ensure that all tasks of a company are performed in line with the best practices. These plans are designed to meet various corporate goals, such as increasing efficiency in operations and financial performance. They also seek to improve client relationships and product quality, worker safety and environmental performance.
These are often built on the PDCA cycle and involve creating processes that document, examine and implement improvements to existing methods in a systematic way. Certain of them are designed to comply with the requirements of a specific standard, like ISO 9001 for quality management, ISO 14001 for sustainability or ISO 27001 for information security.
A successful company management system must be user-friendly and accessible to all employees across the company. This could be in the form of a lightweight application that lets anyone easily edit and publish new workflows or high-quality documents, or it may simply be creating a business process map accessible via an intranet. Whatever method is chosen it is essential that the system can be easily updated to ensure that it always reflects the current procedures of the business. This minimizes the possibility of it being outdated, a complication that is common with more formalized manuals and software programs which require specialist skills to maintain.
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